Shipping

Shipping to the United States

All USPS orders ship from Champlain, NY on Monday, Wednesday and Friday only. UPS Standard, UPS Expedited 2-Day and UPS Express Next Day orders ship from Montreal, Canada on Monday-Friday. Customers will receive an email from the carrier with tracking information once their order has been shipped.

PLEASE NOTE: UPS does not accept PO Boxes as valid shipping addresses. If your shipping address is a PO Box please choose USPS or we will not be able to complete your order.

Processing Time

USPS and UPS Standard orders require 1 to 2 business days for processing (this includes pick up and packaging). Shipping estimates below go into effect the day you receive your shipping notification.

UPS Express Next Day and UPS Expedited 2-Day orders placed before 1PM Eastern Time will be processed and shipped the same day. Orders placed after 1PM will be processed the following day.

Shipping Estimates (Business Days)

While great effort is put into ensuring a speedy delivery, these estimates cannot be guaranteed as they do not reflect weather delays, holiday parcel volume or order-related issues. There may also be some delivery delays from December 25th to January 3rd due to statutory holidays.

Please add an additional 1-2 business days to the below estimates to allow for processing time. For Expedited and Express orders, please see note above for order cutoff time.

State USPS UPS Standard UPS Expedited 2-Day UPS Express Next Day
CT, DC, DE, IL, IN, KY, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WI, WV 2 Days 2 Days 2 Days 1 Day*
AL, GA, IA, MN, MO, NC, SC, TN 3 Days 3 Days 2 Days 1 Day*
AR, CO, FL, KS, LA, MS, ND, NE, OK, SD 4 Days 4 Days 2 Days 1 Day*
AZ, CA, ID, MT, NM, NV, OR, TX, UT, WA, WY 5 Days 5 Days 2 Days 1 Day*
HI 3-10 Days 3-10 Days Not available Not available
AK 3-10 Days Not available Not available Not available

*Orders need to be placed before 1PM Eastern Time to guarantee next day delivery.

Shipping Rates

  USPS UPS Standard UPS Expedited 2-Day UPS Express Next Day
Rate $8.99 $8.99 $12.99 $18.99
Free Shipping Threshold $50 $50 $100 $150

Shipping to Canada and Europe

If you are shipping to Canada, please use the Canadian website.

If you are shipping to the United Kingdom or the Eurozone (Austria, Andorra, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, and the Vatican City), please use the UK+Eurozone website.

Shipping to the Rest of the World

All orders ship from Montreal, QC with UPS. Customers will receive an email from UPS with tracking information once their order has been shipped.

PLEASE NOTE: UPS does not accept PO Boxes as valid shipping addresses. If your shipping address is a PO Box we will not be able to complete your order.

Processing Time

All orders require 1 to 2 business days for processing (this includes pick up and packaging).

Shipping Rates & Duties

Shipping rates are fixed, and based on the destination country.

Duties

There is a 12% duties fee on all International orders (except orders shipping to Australia). All other duties and taxes will be handled directly by Hatley. Customers will not be required to pay anything additional upon receipt.

Africa

  Country Shipping Rate
Africa ANGOLA $45
Africa BENIN $45
Africa BOTSWANA $45
Africa BURKINA FASO $45
Africa BURUNDI $45
Africa CAMEROON $45
Africa CANARY ISLANDS $35
Africa CAPE VERDE $45
Africa CENTRAL AFRICAN REP $45
Africa CHAD $45
Africa COMOROS $45
Africa CONGO KINSHASA (ZAIRE) $45
Africa DJIBOUTI $45
Africa EGYPT $40
Africa ERITREA $45
Africa ETHIOPIA $45
Africa GABON $45
Africa GAMBIA $45
Africa GHANA $45
Africa GUINEA $45
Africa IVORY COAST $45
Africa KENYA $45
Africa LESOTHO $45
Africa LIBERIA $45
Africa MADAGASCAR $45
Africa MALAWI $45
Africa MALI $45
Africa MAURITANIA $45
Africa MAURITIUS $45
Africa MAYOTTE $45
Africa MOROCCO $45
Africa MOZAMBIQUE $45
Africa NAMIBIA $45
Africa NIGER $45
Africa REUNION $45
Africa RWANDA $45
Africa SENEGAL $45
Africa SEYCHELLES $45
Africa SIERRA LEONE $45
Africa SOUTH AFRICA $45
Africa SWAZILAND $45
Africa TOGO $45
Africa UGANDA $45
Africa ZAMBIA $45
Africa ZIMBABWE $45

Asia

Please note: If you are ordering from the United Kingdom or the Eurozone (Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain), please use the UK+Eurozone website for cheaper shipping rates.

  Country Shipping Rate
Asia BAHRAIN $40
Asia BANGLADESH $40
Asia BRUNEI $40
Asia CHINA $40
Asia CYPRUS Please use the UK+Eurozone website
Asia HONG KONG $35
Asia INDIA $40
Asia INDONESIA $40
Asia IRAQ $40
Asia ISRAEL $40
Asia JAPAN $35
Asia JORDAN $40
Asia KUWAIT $40
Asia MACAU $35
Asia MALAYSIA $40
Asia MALDIVES $40
Asia MONGOLIA $45
Asia NEPAL $40
Asia OMAN $40
Asia PAKISTAN $40
Asia PHILIPPINES $40
Asia QATAR $40
Asia SAUDI ARABIA $40
Asia SINGAPORE $35
Asia SOUTH KOREA $35
Asia SRI LANKA $40
Asia TAIWAN $35
Asia THAILAND $40
Asia TURKEY $40
Asia UNITED ARAB EMIRATES $40
Asia VIETNAM $40

Europe

Please note: If you are ordering from the United Kingdom or the Eurozone (Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain), please use the UK+Eurozone website for cheaper shipping rates.

  Country Shipping Rate
Europe ALBANIA $45
Europe ANDORRA Please use the UK+Eurozone website
Europe AUSTRIA Please use the UK+Eurozone website.
Europe BELGIUM Please use the UK+Eurozone website.
Europe BOSNIA $45
Europe BULGARIA $45
Europe CROATIA $45
Europe CZECH REPUBLIC $40
Europe DENMARK $35
Europe ESTONIA Please use the UK+Eurozone website
Europe FINLAND Please use the UK+Eurozone website
Europe FRANCE Please use the UK+Eurozone website
Europe GERMANY Please use the UK+Eurozone website
Europe GREECE Please use the UK+Eurozone website
Europe GUERNSEY $40
Europe HUNGARY $45
Europe ICELAND $40
Europe IRELAND Please use the UK+Eurozone website
Europe ITALY Please use the UK+Eurozone website
Europe JERSEY $35
Europe LATVIA Please use the UK+Eurozone website
Europe LIECHTENSTEIN $35
Europe LITHUANIA Please use the UK+Eurozone website
Europe LUXEMBOURG Please use the UK+Eurozone website
Europe MALTA Please use the UK+Eurozone website
Europe MONACO Please use the UK+Eurozone website
Europe MONTENEGRO $45
Europe NETHERLANDS Please use the UK+Eurozone website
Europe NORWAY $35
Europe POLAND $45
Europe PORTUGAL Please use the UK+Eurozone website
Europe ROMANIA $45
Europe RUSSIA Not Available
Europe SAN MARINO Please use the UK+Eurozone website
Europe SERBIA $45
Europe SLOVAKIA Please use the UK+Eurozone website
Europe SLOVENIA Please use the UK+Eurozone website
Europe SPAIN Please use the UK+Eurozone website
Europe SWEDEN $40
Europe SWITZERLAND $35
Europe UKRAINE $45
Europe UNITED KINGDOM Please use the UK+Eurozone website
Europe VATICAN CITY STATE Please use the UK+Eurozone website

North America

  Country Shipping Rate
North America ANGUILLA $40
North America ANTIGUA & BARBUDA $40
North America ARUBA $40
North America BAHAMAS $40
North America BARBADOS $40
North America BELIZE $40
North America BERMUDA $40
North America BRITISH VIRGIN ISLANDS $40
North America CAYMAN ISLANDS $40
North America COSTA RICA $40
North America CURACAO $40
North America DOMINICA $40
North America DOMINICAN REPUBLIC $40
North America GRENADA $40
North America GUADELOUPE $40
North America GUATEMALA $40
North America HAITI $40
North America HONDURAS $40
North America JAMAICA $40
North America MARTINIQUE $40
North America MEXICO Not Available
North America NICARAGUA $40
North America PANAMA $40
North America SABA $40
North America ST VINCENT/GRENADINE $40
North America ST. BARTHELEMY $40
North America ST. EUSTATIUS $40
North America ST. KITTS & NEVIS $40
North America ST. LUCIA $40
North America ST. MAARTEN $40
North America ST. MARTIN $40
North America TRINIDAD & TOBAGO $40
North America TURKS & CAICOS ISLES $40
North America U.S. VIRGIN ISLANDS $40

Oceania

  Country Shipping Rate
Oceania AUSTRALIA $40
Oceania FRENCH POLYNESIA $45
Oceania GUAM $40
Oceania NEW CALEDONIA Not Available
Oceania NEW ZEALAND $40
Oceania NORFOLK ISLAND $40

South America

  Country Shipping Rate
South America ARGENTINA $40
South America BOLIVIA $40
South America BRAZIL $40
South America CHILE $40
South America COLOMBIA $40
South America ECUADOR $40
South America FRENCH GUIANA $40
South America GUYANA $40
South America PARAGUAY $40
South America PERU $40
South America SURINAME $40
South America URUGUAY $40
South America VENEZUELA $40